Paul Chen
AI Enthusiast, Artist, and Boardgame Lover
Professional Experience
CVS Health
New York, NYSenior Decision Scientist
May 2024 – Present
- Led the end-to-end development and productionization of a GenAI chatbot that simplifies dashboard insights for non-technical users. The solution processes natural language queries, dynamically converts them into SQL, queries real-time databases, and returns actionable insights in plain language
- Saved 60% of manual effort by leading the development and productionization of a GenAI solution that extracts patient records and auto-populates prior authorization forms with 90%+ accuracy
- Delivered $1M+ in annual savings by leading data-driven analyses to optimize benefit verification processes
Kearney
Chicago, ILManagement Consultant (Digital and Analytics practice)
Jul 2022 – May 2024
- Transformed indirect logistics costs for a discount wholesaler, identifying $2M (16%) in potential savings by consolidating and analyzing RFP responses from 70+ carriers, modeling savings scenarios, and providing customized feedback to each carrier using Python and Alteryx
- Designed, developed, and owned a generative AI solution for a leading multinational IT company, reducing data-driven decision-making time for C-Suite executives by over 90%
- Pioneered 2 generative AI PoCs in the procurement space, enhancing spend categorization and contract metadata extraction efficiency by 70%
- Led the analytic workstream in a 4-wall assessment project for a leading outdoor retailer and built a master dataset, delivering high-quality analyses in baseline, labor models, cost-to-serve models, and internal/external benchmarks
- Conducted E2E supply chain diagnosis for a leading manufacturing company, resulting in savings of $2M annually
SIL International (Linguistic NGO affiliated with United Nations)
West Lafayette, INData Scientist Intern
Jan 2022 – May 2022
- Reduced monetary cost and training time for a translation model by scripting an algorithm to optimize training datasets and provide a clear strategy for selecting semantic domains (translation content) via Python
- Devised a novel approach for translating rare languages, previously reliant on human translation
Purdue University Krannert School of Management
West Lafayette, INGraduate Teaching Assistant
Sep 2021 – May 2022
- Assisted professors with lesson planning, holding office hours, and grading assignments and exams
- Teaching Assistant for Management Information System (MGMT382) (1 Semester)
- Teaching Assistant for Python Programming (MGMT586) (2 modules)
Shoetown Group (Shoe Manufacturer for Nike)
Qingyuan, ChinaData Analyst (Co-op)
Feb 2019 – Feb 2020
- Automated inventory system, cutting manual data entry time by 3600%, using Excel VBA
- Implemented a machine performance system to enable the company to monitor 3D printer running times
Research Team Lead
- Led a team of 5 people in defining an optimization problem by coordinating with stakeholders, assigning tasks, setting timelines for deliverables, and presenting to professors with an oral defense
- Provided C-Suite executives with an optimized model for workstation layout computable within 1 minute to minimize assembly costs by using robust optimization models in Python and Gurobi